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Companies of every sector and size have a Management department. Management is responsible for controlling and coordinating all the different departments of the company. An internship in this department allows the students to gain a general insight into the functioning of the company and the key factors for success.
The general tasks in a management internship are the following:
Internships in the management department are for students with very good organisational skills wishing to gain a general insight into a company. It allows the students to develop good management and professional skills. An internship in management is a very strong asset to have on your CV because it implies good knowledge of every department in an organisation.
An internship in the Entertainment/Sports Activities department allows the student to be in direct contact with clients and organise and supervise different activities such as: night shows, water sports, theme parties, dancing, games, etc.
The main tasks in this kind of internship are the following:
This kind of internship suits students with a lot of energy who wish to improve their language skills. It allows them to gain a good insight into the tourism sector and develop excellent organisation and communication skills. This department attracts dynamic and creative students.
Quality / Auditing
This department exists mainly in luxury hotels. It is responsible for supervising all the internal processes in order to make sure the hotel is providing the highest quality service in a rapid and efficient way.
The tasks in the Quality department consist of the following.
An internship in the Quality and Audit department allows students to gain a good understanding of the global functioning of a hotel. Effectively, analyzing the different processes in all the different departments provides a good knowledge about the functioning of a hotel and the importance of excellent internal communication.
The Kitchen department prepares the food for the hotel’s restaurants and buffets. This is where the different recipes are elaborated to offer a fresh and original cuisine to satisfy clients with high expectations.
The main tasks in this kind of internship are:
This kind of position is very interesting for students with a passion for international cuisine and original recipes. It is important to pay attention to every detail and to be precise to succeed in this department.
International business / B2B
This internship is ideal for students with a solid background in Economics searching for an opportunity to improve their knowledge of international business in a commercial department. This kind of position requires a dynamic profile and excellent commercial and communication skills in order to realise presentation to clients. Advanced language skills are normally needed for this kind of internship.
The main tasks for this position are:
This department is ideal for students who like to work with challenges and reach objectives. Good communication and persuasion skills are mandatory to obtain good results on a daily basis.
Purchases / Logistics
The department of Purchases/Logistics plays a major role in the strategy of every company. A position in this area is a very good opportunity to get to know the inventory processes of an organisation. Effectively, an internship in this sector requires daily contact with the clients and suppliers and precise supervision of all movements of merchandise in the company.
The most common tasks in this kind of position are:
This position is for students with an international business background that show an interest in logistics, purchase, supply chain and inventory. It allows the students to gain an overview of global logistic processes and improve their language skills at the same time.
Food and Beverage
Many hotels have their own private restaurant. The employees in the Food and Beverage department have to offer a high quality service during the meals, always smiling in order to ensure a pleasant stay. This position requires an impeccable personal presentation, good memory and a great sense or organisation.
The main tasks for this kind of internship are:
This kind of internship is directed at students with strong interpersonal skills and an impeccable personal presentation. To work in this department you must be dedicated and responsible.
This department plays a major role in the coordination of a hotel. This area establishes the general strategy and manages the different departments for a good professional harmony. The employees of this department are also in charge of implementing new norms in order to improve the hotel’s efficiency. An internship in Hotel Management is a very good opportunity to gain understanding of the general running of a hotel.
Internships in this department are suited to students who wish to obtain a general experience in all the departments of the hospitality sector. It requires a background in management or tourism and a rigorous and serious profile.
The Housekeeping department is in charge of ensuring the quality of the hotel installations, maintaining a rigorous control of the rooms, public areas and other cleaning services offered to the guests such as laundry and pressing.
The normal tasks for this kind of internship are:
This position is well suited for students who are looking for a first experience in the tourism sector. It requires attention to detail and a hint of perfectionism.
Marketing / Communication / Publicity
This department is in charge of promoting the image of the company in its environment. In order for this department to be successful, its employees need to show both creativity and a good understanding of the market at the same time. The main objective of the Marketing and Communication area is to capture the public’s attention so the consumers have a good impression of the company and, as a consequence, the market shares increase.
In this kind of internship the main tasks are:
Internships in Marketing and Communication are suited to students with strong creativity and imagination. In this department you must be proactive and dynamic in order to face challenges on a daily basis.
Reception / Front desk
Reception is a position that requires strong communication skills and demands a frequent use of multiple languages. An internship in the reception department is customer-oriented, informing the guests about the activities in the hotel and providing all relevant information for a pleasant stay. It also requires good organisational skills because the receptionist is in charge of assigning the rooms according to the availability.
The principal tasks in this department are:
For the above stated reasons, internships in the Reception department are ideal for students wishing to practice a foreign language, develop professional interpersonal skills and obtain good knowledge of the hospitality sector through an international experience.
Working in Human Resources means direct contact with the employees. This department mainly serves to provide professional support for working contracts, training programs, payroll, and more. An internship in the Human Resources area offers a great variety of tasks to students. Nowadays, attracting the best talent and keeping it in the company is one of the biggest challenges of this department.
The major tasks and missions in a Human Resources internship are:
To complete an internship in the Human Resources department, one has to be responsible and able to juggle many different tasks at the same time. The best potential candidates for internships in this area are students with good interpersonal and analytical skills.
Reservations / Business B2C
This department exists mainly in big hotels or in international hotel chains. The employees of this department are the connection between the client and the hotel. They are in charge of the management and organisation of the hotel occupation.
The main tasks for this kind of position are:
The students assigned to this kind of position can apply their language skills on a daily basis since most of the time they will be in contact with international clients. This internship requires organisational skills and an interest in commercial tasks. This position is a great opportunity to combine the tourism and commercial sectors.
Public Relations are responsible for maintaining the good image and reputation of the hotel. Employees in this sector have to keep a strong, professional relationship with the clients and suppliers of the organisation at all times. Good personal presentation and excellent communication skills are key assets to succeed in this kind of position.
The main responsibilities in a Public Relations internship are:
An internship in public relations is ideal for students who want to put their excellent communication skills into practice. This department communicates with all the other departments of the hotel on a daily basis. Students in this position will develop excellent interpersonal skills in a multicultural environment.
Tourism is a sector of activity that includes many different departments and their corresponding tasks. Tourist activity offers many different internship possibilities. Depending on the type of hotel and the region where it is located, students will be able to choose between different types of internships.
The general areas in the tourism sector are the following.
An internship in the tourism sector presents a great opportunity to get to know another country, learn and improve a foreign language and acquire fundamental professional skills. This kind of internship is aimed at students who want to gain a first professional experience abroad or simply those who want to discover a new culture.